The Digital Coaching Revolution

This is an important and timely book, shining a light on the rapid growth of professional coaching in the workplace and its superpower to change behaviors and transform organizations.

This book takes you on an unusual and exciting journey of understanding, appreciating and embracing the many ways, turns and discoveries about the benefits of the intersection of technology and professional coaching. Some fairly obvious, others delightfully surprising. The Digital Coaching Revolution is a gift for all of us who try to better comprehend and, more importantly, better utilize technology and coaching.

Coaching has grown as an organizational intervention since the start of the millennium. It has become almost ubiquitous in enterprise organization. But how can HR leaders leverage the revolution of AI and digital which has been sweeping through coaching since 2020? This highly practical book provides the insights and knowledge to help HR professionals navigate the intersection between coaching and technology and emerge as more informed and more effective consumers of coaching services.

The Digital Coaching Revolution is an important resource that chronicles the evolution of coaching and also provides a roadmap for how technology can be used to democratize coaching and enable every employee in any size organization to benefit from at-scale and tech-enabled professional development. Tavis and Woodward have created a vibrant global community of coaching and professional development leaders at NYU and beyond who will surely influence the workplace and what it means to develop employees for years to come.

I enthusiastically recommend Woody Woodward and Anna Tavis' important work on The Digital Coaching Revolution to anyone interested in digital learning, leadership development and coaching at scale. Thematically, the book very much aligns with what we hear from our global clients every day about the transformation, or Third Wave of Professional Coaching. As the authors stress, managing coaching at scale across an enterprise can achieve definitive and significant organization change- but only if it is approached in a holistic, connected way blending deep coaching expertise, emerging technologies and new operating models. That's less disruptive and revolutionary than it may seem; as the authors note it is more about making sustainable enterprise-wide investments based on what we know works over a reasonable time horizon.