- Defines artificial intelligence (AI) for the non-expert and explains its impact on the HR function
- Shows how applications of AI, such as natural language processing and chatbots, can enhance the key HR functions of recruiting, developing and retaining staff
- Includes case studies from global companies, including IBM and Unilever, which use AI in their HR teams to add business value
- New to this edition: Material on applications for AI in virtual work, reskilling and data integrity; discussion of latest research including perceptions of AI in hiring and developing human skills at work; new and updated case studies
Artificial Intelligence for HR
Use AI to Support and Develop a Successful Workforce
Confidently understand and use AI to recruit and develop a successful workforce to thrive in the future world of work with the second edition of this practical guide.
Key features at a glance
EAN: 9781398604001
Edition: 2
Published:
Format: 233x155
272 pages
About the book
Artificial intelligence is changing the world of work. How can HR professionals understand the variety of opportunities AI has created for the HR function and how best to implement these in their organization? This book provides the answers.
From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, artificial intelligence can add value throughout the work of HR professionals. Artificial Intelligence for HR demonstrates how to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice.
Alongside coverage of employee engagement and recruitment, this second edition features new material on applications of AI for virtual work, reskilling and data integrity. Packed with practical advice, research and new and updated case studies from global organizations including Uber, IBM and Unilever, the second edition of Artificial Intelligence for HR will equip HR professionals with the knowledge they need to improve people operational efficiencies, and allow AI solutions to become enhancements for driving business success.
About the authors
Ben Eubanks is an HR industry analyst and influencer. He is the Principal Analyst at Lighthouse Research & Advisory where he oversees the development of research, assets and insights to support HR, learning and talent executives. Based in Huntsville, Alabama, he is also the founder of HR community upstartHR, the co-founder of the HRevolution movement and host of the We're Human podcast.
I found Ben's book to be a very useful distillation of a complex and increasingly important area of HR capability and investment. My students, future HR leaders, gained tremendous insight into AI for HR and the facilitating role it will soon play in the best organizations for people. Artificial Intelligence for HR demystifies a complex topic and contextualizes what some regard as just the latest HR fad. It is a well-organized and well-written book worth reading by HR leaders, educators and students. Despite the title, it's really all about people!
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