- New to this edition: a new chapter on the role of an L&D practitioner, critical examination of apprenticeships and greater international coverage and case studies
- Includes a 'what next' section in every chapter to extend learning in the subject area
- Provides additional questions in every chapter which can be used by individuals to reflect on their learning or for further discussion with a group
- Online resources: instructor's manual, lecture slides, annotated web links and self-test questions.
- Is a core CIPD Level 3 textbook mapped to the CIPD qualifications and CIPD Profession Map 2.0