- Equips students and practitioners with the knowledge and skills to manage people through times of change and achieve sustainable operational performance
- Uses the author's evidence-based research to provide new models including a 'Change Readiness Assessment Template'
- Includes global case studies to help apply the theory to practice, including PepsiCo, Nissan and Aegon Asset Management
- New to this edition: content on managing the impact of technological advances and the importance of wellbeing; case studies from Netflix and the UK National Health Service
- Online resources: lecturer's slides and discussion points for each chapter